Frequently Asked Questions

What is the minimum and maximum age required to rent a vehicle?

Renters must be 21 years of age or older.

Is there a required interval between bookings?

Yes. A minimum 2-hour interval is required between bookings to allow for inspection and preparation.

Do you offer any discounts or promotions?

Yes! We offer the following discounts based on rental duration:

5% off – 3-day rentals

10% off – 7-day rentals

15% off – 15-day rentals

20% off – 30-day rentals

Is a security deposit required?

Yes. A $200 refundable deposit is required for all rentals.

What is the shortest and longest rental duration allowed?

Minimum rental: 3 days

Maximum rental: No limit

Extended rentals are welcome based on availability.

How are sales tax, coupons, and additional fees applied?

All rentals are subject to 7.38% sales tax.
Any additional fees and discounts are clearly itemized at checkout.

How many miles are included with the rental?

All rentals include unlimited miles.

What are your standard business hours?

We are available 24 hours a day for rentals and support.

What delivery locations do you offer, and what are the fees?

We offer delivery anywhere, and delivery is free.

What are the allowed pick-up and return times?

Pick-ups and returns are available 24/7.

Is there a specific schedule for custom deliveries?

No fixed schedule. Custom delivery requests can be arranged by contacting us, and details will be negotiated based on availability.

Do you allow pick-ups and returns outside business hours?

Yes. Pick-ups and returns outside standard times are available with advance notice.

Are there any important extra details renters should know?

Additional fees may include:

Young Driver Fee: $200 (requires approval from [Your Company Name])

Pre-Paid Gas Option: $55

Refueling Fee: $15 + cost of fuel

Late Return Fee: $25 per day

Vehicle Retrieval Fee: $100

Do you offer additional equipment or services?

Yes. We offer:

Car Seat / Booster Seat: $25

What is the cost for an additional driver?

There is no cost for additional drivers, as long as they meet rental qualifications and are listed on the rental agreement.

What are the penalties or fees for smoking in the vehicle?

🚭 Smoking is strictly prohibited.
Any evidence of smoking will result in a $200 cleaning fee.

Are there any fees associated with EZ Pass or toll usage?

Renters are responsible for all toll charges, parking violations, and tickets incurred during the rental period.

Is there a cleaning fee? Under what conditions is it charged?

We take pride in delivering clean, well-maintained vehicles for every rental.


Please return the vehicle in reasonable condition out of respect for the next renter.

Cleaning fees may apply as follows:

Moderate Cleaning – $50
Includes mud, sand, moderate bug debris, minor odors, and small spills

Heavy Cleaning – $100
For moderate stains, heavy odors, and extensive debris

Severe Cleaning – $150
Includes steam cleaning or full detailing due to significant mess or damage

Pet Hair Removal – $150

Multiple Issues Cleaning – $250

A minimum cleaning fee of $150 will be applied if the vehicle is returned excessively dirty.

⚠️ Beach Notice:
If the vehicle is taken to the beach, it must be cleaned before return. Sand and sunscreen residue require detailing and will result in a $250 cleaning fee.

🐶 Pet Policy:
We love animals, but pets are not allowed in rental vehicles.

🚭 Smoking Reminder:
No smoking of cigarettes, cigars, marijuana, vapes, or similar products.
Attempts to mask odors with sprays will not work—any evidence of smoking will result in a $200 cleaning fee.

Have a question for us?

Contact Us

Why Choose Us!

Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.

As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.

Ewa Beach, HI, USA

Want to book from us?

Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.

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